Before booking your tour, please note the following:
Our cancellation policy
Our responsibility & disclaimer statement
- If we receive your cancellation notice 48 hours or more before the tour start time (Singapore time), you will receive a full refund.
- There will be no refunds for cancellations made less than 48 hours before the tour start time (Singapore time), or for 'no shows' on the date itself.
By booking our tour, you (and any others you book for) agree:
- To cooperate with the guide/Ruby Dot Trails and comply with any safety instructions;
- That you retain sole responsibility for your personal safety;
- Not to hold Ruby Dot Trails, its staff, or any other relevant authorised agents and suppliers responsible for any damage, loss, injury, illness, accident or delay that may occur during the tour.